# Pricing — FramePilot

> UK framing shop management software. Last updated: May 2026.
> All prices exclude VAT. 30-day free trial, no credit card required.

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## Starter — £29.99/month

**Billed:** Monthly (cancel anytime) | Annual: £299.90/year (save 2 months)
**Locations:** 1 shop location
**Users:** Up to 3 user accounts
**Trial:** 30 days free, no credit card

### Included Features

**Quoting & Jobs**
- Perimeter-based frame pricing engine
- Sheet-fraction mount board and glass costing
- Triple/double mount pricing (all layers costed independently)
- Deposit and balance tracking
- Quote-to-job conversion
- Configurable pricing variables (overhead, labour multiplier, material markup)
- PDF quote document generation
- Artwork photo capture at intake

**Job Management**
- Full status workflow: Quote → New → In Progress → Ordered → Ready → Collected
- Collection calendar (FullCalendar, day/week/month views, colour-coded by status)
- PDF job ticket with all specs, materials, deposit and balance
- Workshop document with mount cutter dimensions (all 3 layers)
- Orders dashboard (Active / Ready for Collection / Collected tabs)
- Frame orders view grouped by supplier and moulding code
- Cut list PDF generation

**Frame Visualiser**
- HTML5 Canvas frame renderer
- Multi-mount layer visualisation
- Artwork image placement and crop tools
- Live preview while quoting

**Inventory & Suppliers**
- Materials catalogue (frames, mount boards, glass, consumables)
- Supplier database with contact details
- Purchase order generation
- Purchase order email to supplier (one click)
- PO received-quantities tracking
- Supplier payments due report

**Reporting**
- Sales dashboard and KPI metrics
- Job counts by status
- Revenue by period (daily, weekly, monthly)
- Average job value tracking

**Customer Management**
- Trade customer profiles (name, address, VAT, notes)
- Retail walk-in details captured per job
- Customer Hub for trade account management

**Not included in Starter** (available from Pro):
- Automatic SMS notifications when jobs are ready
- Larson-Juhl live chop price sync
- Xero CSV expense export
- P&L and full financial analysis

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## Pro — £44.99/month ⭐ Most Popular

**Billed:** Monthly (cancel anytime) | Annual: £449.90/year (save 2 months)
**Locations:** 1 shop location
**Users:** Unlimited user accounts
**Trial:** 30 days free, no credit card

### Everything in Starter, plus:

**SMS Notifications**
- Automatic SMS sent when job status changes to "Ready for Collection"
- UK mobile number normalisation (07xxx → +44 7xxx)
- Job number and description included in message
- Twilio-powered delivery — reliable UK SMS
- SMS delivery log
- Fair-use: 500 SMS/month included (higher volumes by arrangement)

**Larson-Juhl Live Price Sync**
- One-click chop price fetch from Larson-Juhl trade portal
- Prices update directly in your materials catalogue
- Feeds immediately into quoting engine
- No manual price list checking required

**Financial Reporting**
- Full P&L report (revenue vs COGS vs gross profit)
- Financial analysis with configurable date ranges
- Year-on-year comparison reporting
- Expense tracking with category breakdown
- Xero-compatible CSV export (ContactName, InvoiceNumber, InvoiceDate, DueDate, Total, AccountCode, TaxType)
- Shop sales reconciliation (till and card totals)
- Deposit and balance reconciliation reporting

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## Multi-Site — £89.99/month

**Billed:** Monthly · 3 locations included · £14.99/month per additional location
**Locations:** 3 locations included, unlimited with add-on
**Users:** Unlimited user accounts per location
**Trial:** 30 days free — contact us to set up

### Everything in Pro, plus:

**Multi-Location Management**
- Each location operates independently within shared system
- Per-location jobs, orders, reports, and staff
- Centralised supplier and consumables management
- Internal franchise client portal per location

**Access Control**
- Role-based access control (RBAC)
- Per-location user permissions
- Staff see only their own location's data

**Onboarding & Support**
- Dedicated onboarding session
- Priority support response
- Custom training session for your team
- Data migration assistance

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## Add-ons

| Add-on | Price | Notes |
|--------|-------|-------|
| Additional SMS volume | £15/500 SMS | Above fair-use allowance |
| Data migration | POA | Contact us to discuss |
| Custom onboarding | Included in Multi-Site | Available separately for Pro |

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## What's Included in All Plans

- UK-based data storage (GDPR compliant)
- No setup fee
- Automatic updates
- Email support
- SSL / HTTPS
- Regular backups
- No per-transaction fees

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## Frequently Asked Questions

**Q: Do I need a credit card to start?**
A: No. The 30-day free trial requires no payment details.

**Q: Can I cancel at any time?**
A: Yes. Monthly billing, no minimum term. Cancel before renewal and you retain access until end of billing period.

**Q: Is there a setup fee?**
A: No setup fee on any plan.

**Q: Does the SMS allowance roll over?**
A: No, the 500 SMS/month fair-use allowance resets each billing month.

**Q: Can I switch plans?**
A: Yes, upgrade or downgrade at any time. Changes take effect at the next billing date.

**Q: Is annual billing available?**
A: Yes. Annual billing saves the equivalent of 2 months. Starter: £299.90/year. Pro: £449.90/year. Contact us for Multi-Site annual pricing.

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*Prices exclude UK VAT (20%). Applicable VAT will be added at checkout.*
*Contact: support@framepilot.io*
*Full pricing page: https://www.framepilot.io/pricing.html*